Imagine an ocean front luxury suite with your own private swim out pool in an adult only resort, where the air is so fresh that just breathing it in improves the flavor of your piña colada or any preferred cocktail. Imagine different choices of food made with the best, premium quality ingredients, a variety of fusion cuisines at a few distinctive a la carte restaurants located just across from your room. Imagine entering a large wellness spa and detaching from it all, where you immediately feel relaxed not only because of the smell of aromatherapy candles, but by the unique and distinctive array of services which will invigorate and restore you. Does such a magical place exist? It does and I found it at the Newest Resort in Cancun, Haven Resorts & Spas (Haven Riviera Cancun). There you will have an exclusive and intimate experience whether you are traveling solo, on a girls getaway or with your special loved one. Read on to find out why I totally recommend this experience.
Note: When I stayed at the resort, the construction was not fully completed, so this review will be updated once I return next year, but here are my first impressions.
Table of Contents (skip directly to the info you’re looking for)
I was told that I was going to be one of the first guests selected to
stay at Haven Resorts & Spa before their grand opening, I was so
excited. Right away, I started
packing my best swimsuits, tropical clothes and tanning lotion, and I
was convinced that I was off to Heaven.
quick 15 minute ride from the Cancun International Airport and voila, I
was checking into heaven. From the first moment I arrived at Haven
Riviera Cancun, the staff was on point and directed me to their special
private lounge area, which provides members of the Serenity Club a more
When you are part of the Serenity Club, upon arrival to the resort, Serenity Club guests are greeted at this lounge and are escorted to one of the resort’s top-tier suites. Guests of the Serenity Club also enjoy numerous benefits, such as, superior accommodations that pledge an exceptional oceanfront or swim-out pool suite, dedicated butler service, guest’s choice of in-room aromatherapy scents, Nespresso flavor selections, pillow menu preferences (like sleeping on a the cloud), and customizable mini bar options (whether you prefer a specific kind of soda or drink, it will be waiting for you there). And last but not least, one of my highlights (more details about the spa further down) complimentary access to Haven’s wellness spa’s hydrotherapy facilities, dynamic pool circuits, and relaxation lounging area with complimentary tea/drinks. As if this weren’t enough, Haven also gives Serenity Club guests courtesy green fees a El Tinto golf course and a complimentary snorkel tour. Based on all of the above, it’s no surprise to learn that this just newly launched resort (in October), just got accepted last week into the membership of Preferred Hotels & Resorts as part of the company’s L.V.X. Collection. A big accomplishment in a very short period of time!
At the VIP Lounge, I was welcomed with sparkling bubbly, (of course, you can have wine or any other drink of choice) and then escorted to my suite. Early check-in, as one of the first guests of the resort was a great perk. As we walked by one of the main pools, I immediately noticed the DJ booth, bar and relaxing lounging areas. Note: Haven offers guests express check-in and check-out.
More Details about Haven Riviera Cancun room selection
Riviera Cancun is a fully walkable complex with 333 suites, all of
which offer a minimum of 600 sq. ft. of space and a private terrace or
balcony with whirlpool tub. It also has a 2,400 sq. ft. Presidential Suite with a personal chef, wine cellar, butler and in-suite gym.
My Suite in Heaven!
As soon as I made it to my suite and opened the door, I found a very chic, modern and clean room with a spacious and comfortable bed, a large couch with beautiful tables/décor along with a welcome basket of fruits.
The big and beautiful bathroom complete with robes, flip flops, and more, was just a wonderful site. The suite design is rich with contemporary Mexican designs that includes warm and inviting colors and fabrics. But it wasn’t until I opened the curtain that I realized the sliding doors would lead me to paradise! Wow, my own infinity swim out pool, alongside the gorgeous views of the ocean. What more could a girl ask for!
As you probably imagine, I quickly changed into my bathing suit, grabbed a drink and tried out the pool. As I lay in the water, which is perfect for day or night since it can be heated as needed, I already felt relaxed and happy.
And I was already looking forward to seeing the sunrise from that spot the next morning.
Tip: Haven offers a 24-Hour all-inclusive food & beverage concept including select premium cuts & spirits. Take advantage!
Escape to indulge and swim in the pools
The two main pools offer different vibes (at least when I visited). One looks more fun, vibrant and perfect for swimming with the DJ booth and bar, while the other one (circle-shaped) looked more conducive for just chilling, with food and drinks (the art of doing nothing). Of course, the atmosphere often depends on the guests that are staying at the time. But as an adults only location, you can expect plenty of time for relaxation. Also, there is a third pool, which I did not get to see, since it was still under construction when I stayed at the resort. The resort will be fully functional in 2019, so I cannot wait to return for a second visit to this little piece of heaven on earth. Note: Did I mention that there is also a over-sized in-pool whirlpool? It just gets better and better!
Overall, all guests are able to enjoy two swim-up bars (best idea ever), Dock’s and Vistas, as well as multiple poolside grills and snack bars.
Here are other complementary and inclusive facilities and services offered at Haven:
Daily organized beach walks
Mangrove natural walkways, jogging trails & bike trails
One hard surface tennis court
One multiple use court
Spirits tasting and cooking classes
Scuba dive try out in the pool (based on availability)
Note: All guests of Haven Riviera Cancun Resort & Spa are now eligible to enroll in the I Prefer hotel rewards program, which extends points redeemable for cash-value Reward Certificates, elite status, and special benefits such as complimentary Internet to members upon every stay at more than 650 participating Preferred Hotels & Resorts locations worldwide.
The dining experience with flare
gastronomic experience at the resort was outstanding. I totally enjoyed
eating at 3 of the four a la carte restaurant concepts — Olios, Agua Bendita and Satsu (Vora Mar was still being completed during my stay). There will also be a daily marketplace restaurant called Flavours (also under construction during my visit)so there are lots of great options to choose from regarding your meals.
Flavours, was not open when I visited, I enjoyed having breakfast and
lunch/brunch at Olios. The food was delightful, everything was so fresh,
along with the variety of drink choices (wine, bubbly, fresh
fruits/juices) and delicious desserts, I had to drag myself away at the
end of every meal. The pictures don’t really do it justice. The concept
of Olios is a fine dining Mediterranean restaurant, which creates a culinary
experience based on the flavors and ingredients of the land and the
sea. The restaurant features an exciting à la carte menu with each
incredible meal complimented by an exceptional selection of wines,
liqueurs, coffees and infusions.
A real treat! Agua
Bendita is a contemporary blend of traditional Mexican cuisine and
hospitality, with a classic steak house. Modern décor fused with the
deep traditions of Mexico (as soon as you walk in you will see a big
skull painted on the wall) is a feast for the eyes.
I especially loved the open kitchen, watching the chef preparing the steak and seafood on a big bbq grill was a wonderful surprise. The steak was tender and on point, and I also enjoyed a tasty grilled lobster tail.
Note: The food can come with a spicy kick, depending on your taste. For me, the fusion was just perfect, but the highlight was definitely the grilled steak and seafood (surf ‘n’ turf all the way). All I can say is, “Wow!”
true Asian Fusion culinary experience with an open kitchen format,
Satsu features a variety of Asian dishes, (such as, sushi and sashimi)
prepared fresh to order by expert chefs, using the freshest of
ingredients. A delight for me here was the Robata Grill where you can
indulge in delectable charcoal-grilled small plates. They also have
traditional Teppanyaki stations, that highlight the art and show of
Japanese food. I loved the presentations and the tastes of various
regions of Asia mixed on one plate.
Do not worry, the coffee is strong and plentiful. For your coffee needs (or ice cream and snacks), there is Mocaccino, a great alternative for a casual bite or just a cup of java.
Fancy a cocktail? Haven has its own talented mixologists and bartenders!
There are six bars at Haven including the pool ones. Limes American Bar, Havens Bar, Serenity Lounge and coming soon, a nightly entertainment venue called Moon’s Cabaret are all staffed with amazing bartenders who take their craft seriously.
I had the pleasure to personally try a variety of the cocktails, and even learned how to make one with two of the mixologist’s help. I am not sure if mine was as tasty as his, but at least I gave it a try and had tons of fun during the process. All of this happened while listening to amazing live music. It was an unforgettable night!
The Highlight of Haven Riviera Cancun – The Dreamy Wellness My Senses Spa
On the property, there is a 17,000 sq. ft. spa and fitness center that’s just a little slice of heaven. Based on my experience, if you want to savor your holiday, make a point of booking an appointment at My Senses Spa. The Spa itself is a 15,700-square-foot sanctuary offering tranquil ambiance, cutting-edge services and customized therapies, incorporating Mayan healing philosophies to create a wonderfully unique experience of peace and well-being.
Well, it was by far the best highlight of my stay at Haven. It offers an incredible menu of body and skincare treatments, along with wellness & physical therapies. You can even enjoy healing and indigenous treatments based on the ancient principles of aromatherapy, tea leaf reading ceremony, Ayurveda, hydrotherapy and much more.
The incredible Spa Director, Jelena Ilic, and her staff always welcome you with a smile! They are happy to speak to you about your needs in order to propose the best and most unique treatments that combine wellness, relaxation, healing, reiki and even physical therapy techniques. The masseuses are just amazing and the facials are done with one of the best and most superior line of natural beauty products.
The hydrotherapy facilities and dynamic pool circuits are one of the best parts, helping you to totally relax, both soothing and relaxing your muscles.
I felt like a new person after my spa experience.
I was especially impressed by the exceptional tea reading ceremony from a Mayan Healer/Shaman. Even if you are not a believer, give this welcome ritual a chance; the results might surprise you.
You are first welcomed with a neck massage, then the Shaman explains the different tea leaves and what they are good for.
Eventually, you pick your leaves for your own cup of tea and then you drink some of it. After this, the Shaman comes to do the tea leaf reading, which left me speechless. I could not believe how accurate the reading was. In the words of Ms. Ilic, “We want that the guests experience a total transformation and achieve progress in different areas of their lives.”
Another unique experience, which I’ve never had in a resort spa before, was that the Spa Director Jelena Ilic conducted a special health assessment with a bio magnetic analyzer. The Director will read to you all the results and gives you a copy of the evaluation. The results inform you about everything that is good or bad in your body and how you can improve it; from fat in the liver, to blood issues, to dry skin, including nutrition aspects that can be incorporated into your diet/meal regimen. You are informed about everything and provided with steps to taking your health and energy to the next level.
The good news is that if you are staying longer at the resort, they can customize for you any follow-up treatments that can help you improve aspects of your well-being during your stay. For example, in my special case, I was given a special massage combined with physical therapy and reiki for my leg condition. I was also instructed on exercises that I should be doing to stretch my legs, that can be easily done on a mat or inside a pool, plus other recommendations for my nutrition and body. This evaluation is a very well-rounded report that I feel we all need. A great add-on to a spa experience like nothing I’ve ever seen during my countless hotel stays and spa reviews.
A Bride’s Dream – Weddings at Haven Riviera Cancun
Another plus of Haven’s is making a bride’s dream come true. As the VP of Sales and Marketing Florian Connert eloquently stated, “We want to make the bride feels extra special on their day. They should be the center of attention, which is why we only allow one wedding per day.”
destination weddings, there is a selection of indoor and outdoor
venues, on-site wedding planners, customizable packages, and a full
bridal suite, as well as a full-service salon… what more could a bride
want for her special day?!
Final thoughts about my stay at Haven Riviera Cancun
Even though the resort offers an impressive amount of happenings at the resort, or even helps you to organize tours outside the chic resort, and certainly there are many things to do and activities around Cancun, Playa del Carmen and Riviera Maya, but I recommend that you also master the art of simply doing nothing.
From the amazing wellness spa, to the pools, to the food, drinks, service, Haven Riviera Cancun soothes the soul in a cozy, relaxed and intimate atmosphere, which makes you enjoy a personalized and exclusive experience in this Dreamland. Warning: You may never want to leave.
Special Note: Haven Resorts & Spa hosted me on this trip for the opening ceremony of the resort. But as always, all my opinions are my own.